The Hallway to Success
When another J.D. Power’s Satisfaction survey was released in 2015 showing little progress was made in the mortgage industry as it related to service over the past 20 years, a doorway was opened. Clients were confused, dissatisfied, uncomfortable, and left in the dark with many unanswered questions. This was unacceptable. Clients deserved personal attention, sound advice, and a commitment to world-class service.
Hall Financial (NMLS #1467435) was formed in early 2016, founded on a common mission: to be the most client focused mortgage company in the industry’s history. We were going to stop the trend of treating homeowners and homebuyers as transactions and instead, welcome them as family. We were going to treat them like the queen of England.
David Hall (NMLS #381502) invited a few high-powered professionals to meet at a coffee shop in Southeast Michigan and the first bricks to the company’s foundation were laid. The team began to grow and moved into a small 1200-square-foot office. Early adopters of the mission were energized by the challenge.
The company flourished quickly, building a following of satisfied homeowners and homebuyers in its wake. Within nine short months, Hall Financial built a trusted name along with a recognizable and highly revered brand in the industry. All of this was achieved with a single and common focus in mind: continue to be the most client focused mortgage company in the country.
When Crain’s Detroit Business interviewed David in those first few months of starting up Hall Financial, he shared his philosophy: “We’re going to be marketing to people who…think doing a mortgage is something they can’t fathom themselves and need to talk to someone. Our slice of the pie is people who know banks move too slow and want good service and consultation. Our philosophy is: ‘Let’s meet at Starbucks, sit down and talk.’” To read more about the interview, visit Crain’s Detroit.
Break the mortgage stigma by choosing Hall Financial and make the process, from beginning to end, a breeze.
Our Happy Clients
"Sal was outstanding throughout the entire process. Not only did I get a great rate, he was there every step of the way and was great with communication. The whole process was overwhelming and Sal made me feel so comfortable! I refer him to everyone I know."
Salvatore NMLS #813562
"If you are looking to refinance or just purchase a home. Glen at Hall financial is hands down the best. In a world full of people ready to pounce on you and nonstop calling until you answer, Glen is the light at the end of the tunnel. Never once was he pushy or overbearing. Answered every single one of my questions without skipping over any with generic robotic answers. He is the real deal. He will get it done and will not lead you on or send you in the wrong direction. If you want the best without any issues. Give Glen a call. You will be glad you did"
Glenroy NMLS #172839
"Nathan is the greatest of all time. He had an excellent attitude and personality. Very bright and happy individual. He was great to work with and was there to answer every question, every time, every step of the way. Always kept me and my wife updated with the process. Outstanding and will gladly recommend him anytime!"
Nathan NMLS #1022903
"Keith was incredibly helpful and easy to work with, especially considering this was for our first home! He went above and beyond, working through a weekend so we could get all of our paperwork finished in time to make an offer. He helped make the process much smoother, easier, and less stressful, and helped explain a lot of things to make the process less daunting. We would absolutely recommend Keith for anyone, and we felt lucky to work with him!"
Keith NMLS #1578601
"PAUL APOSTOLAKIS and his Team took away many days of anxiousness with their confidence and positive attitude that they will not stop working for me, even if it meant for Paul to answer to my texts late at night to ease my brains that they have it taken care of! I would never of expected such a smooth transaction, I would never allow a loved one to pass the opportunity of working with Paul and his team at HALL FINANCIAL! A MILLION THANKS"
Paul NMLS #27543
"I've been in the market to refi our home for the last year or so. I tried three of the national " big time" outfits, and each time I became disgusted when I started getting calls for this and that, always talking to a different person in a different state. None of them would do what I asked. Then I found Hall Financial and Tim K. He paid attention to my wishes and made the entire process so easy and simple and quick. Thank you so much Tim!"
Tim NMLS #1648168
"I was looking to refinance and tried the online chat method. Thomas responded very quickly and within just a few hours he had a great option for me that was exactly what I was looking for. This was incredibly easy and helpful. I would tell everyone to call Thomas for any mortgage needs."
Thomas NMLS #1376113
"Diane helped my husband and I purchase our new home and she was such a gem to work with. Not only did the transaction go seamlessly and quick, she actually made it enjoyable. There was nothing stressful about it. She is extremely knowledgeable along with Emma her processor. I am a local Real Estate agent and not only did I trust her with my business I trust her with my clients! Thank you again Diane for everything!!!"
Diane NMLS #1541451
"Seth Gray was an outstanding person to work with. He answered any questions that I had and always returned my phone calls. Emma was very accurate with the figures and kept me informed on the refinancing. Seth and Emma made this process very easy...I would recommend Hall Financial to anyone who is a first-time home buyer or someone who wanted to refinance their current loan. I give them an A PLUS."
Seth NMLS #21280
"Patrick Ali at Hall Financial really was great to work with! Very professional, very thorough with the details, and very helpful at each step of the refinancing process. He always kept us informed of what was going on and what to expect next. Patrick was always quick to reply with any question we had. The entire process went extremely quick. From the initial contact to closing took only 3 weeks! The interest rate was better than other lenders were advertising. Closing costs were pretty much the same as the other companies we checked with. We were able to change from a 30-year mortgage to a 15 year, lower our interest rate and eliminate our PMI. Great job Patrick and Hall Financial!"
Patrick NMLS #1484858
"I’m a fully Disabled Veteran who has bought homes in the past but never had used my VA Loan benefit. Thomas is a great communicator, adaptable to the situation at hand and is absolutely ALWAYS looking for a way to make the process easier and more beneficial for you, his client. Even though he is busy with multiple customers at the same time, he makes you feel as if you are the only client he has. He works from early morning to late in the evening because he is on the job for you and wants to make sure that you are satisfied with the deal and happy with the outcome. I’m DEFINITELY happy to spread the news and refer others to Thomas as I’m certain that others will have the same experience. Well done TG!!"
Thomas NMLS #1376113