The Hallway to Success
When another J.D. Power’s Satisfaction survey was released in 2015 showing little progress was made in the mortgage industry as it related to service over the past 20 years, a doorway was opened. Clients were confused, dissatisfied, uncomfortable, and left in the dark with many unanswered questions. This was unacceptable. Clients deserved personal attention, sound advice, and a commitment to world-class service.
Hall Financial (NMLS #1467435) was formed in early 2016, founded on a common mission: to be the most client focused mortgage company in the industry’s history. We were going to stop the trend of treating homeowners and homebuyers as transactions and instead, welcome them as family. We were going to treat them like the queen of England.
David Hall (NMLS #381502) invited a few high-powered professionals to meet at a coffee shop in Southeast Michigan and the first bricks to the company’s foundation were laid. The team began to grow and moved into a small 1200-square-foot office. Early adopters of the mission were energized by the challenge.
The company flourished quickly, building a following of satisfied homeowners and homebuyers in its wake. Within nine short months, Hall Financial built a trusted name along with a recognizable and highly revered brand in the industry. All of this was achieved with a single and common focus in mind: continue to be the most client focused mortgage company in the country.
When Crain’s Detroit Business interviewed David in those first few months of starting up Hall Financial, he shared his philosophy: “We’re going to be marketing to people who…think doing a mortgage is something they can’t fathom themselves and need to talk to someone. Our slice of the pie is people who know banks move too slow and want good service and consultation. Our philosophy is: ‘Let’s meet at Starbucks, sit down and talk.’” To read more about the interview, visit Crain’s Detroit.
Break the mortgage stigma by choosing Hall Financial and make the process, from beginning to end, a breeze.
Our Happy Clients
"Working with Paul and staff was a pleasure. We had a problem free, smooth experience. I would highly recommend using them to anyone that would need a lender!"
Paul NMLS #27543
"Working with Diane in our purchase of a new home was great! She always made herself available to us anytime we needed her. Thank you so much to Diane and Hall Financial"
Diane NMLS #1541451
Hall Financial NMLS #1467435
"I highly recommend working with Sal on your loan. He is professional and knowledgeable about ever part of the loan process. He will keep you informed from start to finish and calls you back right away."
Salvatore NMLS #813562
"I was very impressed with Chris’ transparent/open communication style. He kept me updated throughout the process and explained everything in a manner in which I understood completely. He was very attentive during the entire process and eased any hesitations I had during the process."
Chris NMLS #1123930
"Doug worked tirelessly with me for almost 2 months to get me the best possible mortgage option. I had started working with four (4) mortgage companies and he was the only one that listened to what I was looking for and obtained in for me. He even answered his phone while teaching his child to ski and took care of my questions. I would recommend him 200%!!!!"
Doug NMLS #32032
"Seth made our loan process as smooth as silk. I’ll be recommending Seth to friends and family in the future. Seth was always in touch and went out of his way to make the refinancing fast and easy. Thank you Seth!"
Seth NMLS #21280
"Travis and Scott were great. If your entire team is as professional and efficient as those two, you have a very strong future ahead."
Travis NMLS #20973
Scott NMLS #938847
"Paul went above and beyond to help get me into my new house, he also saved me a ton of money by suggesting when to lock in my rate & other mortgage related advice. I would most definitely recommend him to anyone that’s looking for an honest, professional, and driven individual that looks out for his client."
Paul NMLS #27543
"Chris was a pleasure to work with. He was available 24/7 for any questions I had. He educated myself and my wife on the process until we felt 100 percent comfortable. He even took time out on his vacation to answer questions and help the process move along. Anyone looking for a loan better work with Chris!"
Chris NMLS #1123930